Privacy Policy

Last updated: September 30th, 2025

This privacy policy describes how Venice Dress-up Experience (“we”, “us”, “our”) collects, uses, discloses, and protects the personal data of users (“you”, “your”) when you visit our website https://venice-dress-up-experience.com/ (the “Site”) or interact with our services.

By using the Site or providing us with your personal data, you agree to the practices described in this policy.

We may collect the following categories of personal data:

• Identity / contact data: name, email address, postal address, phone number
• Account data
• Payment data: credit card number, billing address (if applicable)
• Technical / usage data: IP address, browser type and version, pages visited, time stamps, referring/exit pages, device information, cookies and similar technologies
• Communication data: records of your correspondence with us (e.g. emails)
• Other data you provide: e.g. in contact forms

We collect this data in various ways: directly from you (e.g. when you fill out forms), automatically (via cookies and analytics tools), and from third-party services (if you grant permission or integrate with them).

Under data protection law (e.g. the GDPR if applicable), we need a basis to process your personal data. We rely on one or more of the following:

• Consent. When you explicitly agree (e.g. to receive marketing emails, accept cookies).
• Performance of a contract. Processing necessary to fulfill our services to you (e.g. billing, account management).
• Legal obligation. Compliance with legal requirements (e.g. tax, audits, regulatory matters).
• Legitimate interests. Our interests (or a third party’s) in operating our business, so long as your rights don’t override those interests (e.g. detecting fraud, improving services).

We may use your personal data for the following purposes:

• To provide, operate, and maintain our Site and services
• To register and manage your account
• To process payments and prevent fraud
• To send you transactional messages (e.g. confirmations, updates, notices)
• To send you marketing communications (if you consent)
• To personalize and improve your experience
• To analyze usage, traffic, trends, and user behavior
• To enforce our terms, detect misuse or fraud, and secure our systems
• For compliance with legal obligations

We retain personal data only as long as necessary for the purposes above or as required by law. When no longer needed, we will securely delete or anonymize data.

We and third parties use cookies, web beacons, local storage, and similar technologies to:

• Distinguish you from other users
• Remember your preferences
• Provide analytics
• Serve relevant advertising
• Measure effectiveness of campaigns

You may manage or disable cookies via your browser (but some features may not work properly). We may also provide a cookie settings mechanism on the Site.

We may share your personal data with:

• Service providers and subcontractors (e.g. payment processors, hosting providers, email service, analytics providers)
• Advertising networks and ad tech platforms
• Business partners (where necessary to deliver joint services)
• Authorities / government bodies (if required by law or to protect rights)
• Successors in interest (in case of merger, acquisition, sale)

Where applicable, we require that these third parties only process your data under contractual restrictions and security standards.

If your personal data is transferred outside your country (or e.g. outside the EU/EEA), we ensure adequate safeguards are in place — such as using standard contractual clauses, requiring third parties to maintain appropriate protections, or transferring to countries deemed to have adequate privacy laws.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access the data we hold about you
• Right to correct or update incorrect or incomplete data
• Right to erase / delete your data (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing (especially direct marketing)
• Right to withdraw consent (if processing is based on consent)
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at info@venice-dress-up-experience.com. We may request proof of identity before responding.

We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure. These may include encryption, access controls, firewalls, and regular internal reviews. However, no system is perfect — we cannot guarantee absolute security.

Our services are not directed to children under the age of [e.g. 16]. We do not knowingly collect personal data from minors. If you believe we have collected data about a minor without consent, please contact us to have it deleted.

We may update this privacy policy from time to time. We will notify you of significant changes (e.g. via email or by posting a prominent notice on the Site). We encourage you to review this page periodically.

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact:

Venice Dress-up Experience
Address: Calle de le Conterie 1345/D Venice
Email: info@venice-dress-up-experience.com
Phone: +39 376 155 1949